We want you to love your purchase. However, please note:

At this time, we do not offer refunds, exchanges, or cancellations unless an item arrives faulty or damaged.

Please carefully review product descriptions, sizing information, and fabric details before placing your order.

What qualifies as faulty?

• Faulty stitching, noticeable manufacturing defects, or incorrect item received.

What does not qualify:

• Slight variation in colour, loose threads, beads, or minor size deviations due to tailoring.

Steps for Faulty Item Returns:

1. Contact us within 24 hours of receiving your order with photos of the issue and your order number.
2. If approved, the item must be returned within 7 days in its original packaging.
3. The buyer is responsible for return postage.
4. Once received and inspected, a refund (item price only) will be processed within 7 working days.

We are not liable for damages caused by improper washing, ironing, or handling.